This one customer is always late on their payment so we are always making calls and sending faxes and letters. None of this seems to get through to these people. Well, for the last couple weeks whenever I call to get an explanation for late payment I am always getting the answering machine.
Today is when I came up with my little theory. I bet they are screening their calls b/c they probably owe other people as well so they are avoiding anyone they owe. :(
This is how it went down today:
I call them using my cell phone and girl answered. I said "Oh sorry got the wrong number!" (Part of theory)
Next I dialed their number off of the work phone and what did I get...the answering machine. So I left a message (knowing the girl was sitting right there and could hear me) " This is Alexis from ...and I am just calling to let you know that we have made many attempts to reach you regarding your overdue account. I will be faxing you a letter and a statement. Please read carefully and call me back as soon as possible."
I sent the fax. I called the company back using the office phone and I got the answering machine again. So I tried using my cell phone again, but I got the answering machine again. (I think she was on to me that I was on to her and her little screening scheme.) So I went and asked a co-worker to use his cell phone to call her.
She picked up! Yay! This is what I said, "Hello, this is Alexis from... and I'm call regarding your overdue account. Did you get the fax I sent you?"
Her "Yes, I did. We just walked in so I was just looking at the letter. And I haven't gotten around to listening to your message yet." (How did she know I left a message? Hmmm, and how if she just walked in did she just answer the phone when I called on my cell! That was so a lie!)
"Okay, well, just to confirm we require a full payment by next Thursday. In the event that we do not receive this payment or we do not find the funds sufficient we will turn the account over to a collection agency."
Her "Ok, bye"
So now we have to make sure we call off phones she's never seen on her caller id before. Hopefully, things work out.
In other news, I have had a headache all day (not b/c of above mentioned story) Just sort of woke up with one nagging at the back of my head and now it is sort of going away but it was full blown headache before I left work. :(
Joke of the Day:
These are from actual resumes:
"Personal: I'm married with 9 children. I don't require prescription drugs.
"I am extremely loyal to my present firm, so please don't let them know of my immediate availability."
"Qualifications: I am a man filled with passion and integrity, and I can act on short notice. I'm a class act and do not come cheap."
"I intentionally omitted my salary history. I've made money and lost money. I've been rich and I've been poor. I prefer being rich."
"Note: Please don't misconstrue my 14 jobs as 'job-hopping'. I have never quit a job."
"Number of dependents: 40."
"Marital Status: Often. Children: Various."
TTFN, Lexi :P
